Office Hours & Appointments
The office of Surprise Family Medicine is open Monday through Friday from 8 a.m. to 5 p.m. Appointments can be made during that time by calling 623.544.0101. Please call about after-hours and weekend availability.

Should you need to cancel, we ask that you call the office at least 24 hours in advance for the sake of others wishing to schedule and to prevent possible billing of you or your insurance.

What to Bring
Our goal is to make your visit as personal and productive as possible. To make the most of your visit, please bring the following items to your appointment:
  1. Insurance card(s)
  2. List of current medications and dosages
  3. Any pertinent medical records, lab or x-ray results
  4. Your co-pay (the office accepts cash, checks, VISA and MasterCard)
New Patients
You can save time by printing and completing the new patient paperwork prior to your first visit. Please print our Health History Questionaire.

Privacy
Your privacy is considered a priority at Surprise Family Medicine. Our procedures and software programs meet or exceed the HIPAA standards required for physician practices. Please let us know if you have any questions.

Insurance Coverage
Surprise Family Medicine contracts with a number of managed care plans. We are happy to obtain pre-authorization or, if needed, pursue out-of-network coverage. At present, we are contracted with the following health plans:
  • Aetna
  • Arizona Foundation for Medical Care
  • Arizona Health Care Cost Containment System (AHCCCS)
  • Arizona Physicians IPA (APIPA)
  • Banner Health Plan
  • Beech Street
  • Blue Cross Blue Shield of Arizona
  • Cigna
  • Cofinity
  • Health Net
  • Humana
  • One Health Plan (Great West)
  • Pacificare
  • Tricare Standard
  • Unicare
  • United Healthcare